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Quality Policy

Cleverbit Software and InScope-AML (“the Group”) are committed to the continuous improvement of the quality of our software products and services, ensuring excellence and reliability throughout our operations.

Purpose

The Group is dedicated to delivering software solutions of the highest quality, ensuring consistency, reliability, and satisfaction for our customers, partners, and stakeholders.

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Commitment to Quality

We affirm our commitment to the development and maintenance of a Quality Management System (QMS) aligned with ISO 9001:2015 standards. Our system guarantees the delivery of exceptional software products and services that consistently meet or exceed customer expectations.

Product Quality and Standards

Our software solutions, whether in design, development, or delivery, are subjected to rigorous quality control measures. These measures ensure compliance with industry regulations, customer requirements, and internal standards, fostering continual improvement and technological advancement.

Client Satisfaction and Continuous Improvement

We are dedicated to enhancing client satisfaction by delivering superior software solutions. This commitment is pivotal for maintaining a high level of trust, ensuring that the Group’s offerings continue to evolve with the ever-changing needs of our clients.

Collaboration and Responsibility

The Group fosters a collaborative environment where management and employees share responsibility for meeting quality objectives. We aim to refine our processes continuously and make adjustments as necessary to achieve sustained improvement across all operations.

Roles and Responsibilities

Management is actively engaged in maintaining and improving the Quality Management System, ensuring that quality objectives are established, monitored, and reviewed regularly.

Policy Review and Evolution

This policy is subject to an annual review by Management or more frequently if necessitated by evolving industry standards. Updates will be communicated to all employees and stakeholders to ensure company-wide alignment with quality goals.



Effective Date: 1st September 2023

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